Frequently Asked Questions

WKS offers a variety of concierge services based on client need. Our commitment request is minimum ninety days to six-month period of time during which our team is fully engaged in intervention prep, crisis management, treatment planning, family and client support, and aftercare. Our other contracts, including therapeutic/sober companion services, and therapeutic/sober coaching vary in length of time.

All the services provided by our team are private pay and are not covered by insurance. However, we are happy to discuss how insurance can be utilized to support treatment costs, depending on the treatment program selected.

We do not accept Medi-cal or Medicare. However, we can refer you to free services and programs that do accept Medi-Cal or Medicare.

We are available by phone or in person, to answer questions about your particular situation and explain how the program works. We do prefer to have a detailed in person discussion with one or several members of our team in your home or over coffee locally to you prior to making or asking for any commitments.

If you have any other questions, please feel free to email us with your phone number at info@weknowstuff.life. We will be happy to contact you directly and answer any questions you may have. 

We make it an easy transition for clients and their families to enter into a healthier, happier space in their daily lives. We teach coping and independent living skills for anyone who may be dealing with drug or alcohol abuse and/or depression, bipolar disorder, schizophrenia, PTSD and most other mental health issues.

We have helped many families help their loved ones. We do it together. We do it with respect. Our goal is to empower all participants with safety, autonomy, self-determination, and respect, we have helped even the most resistant people participate in our program.

After you sign a contract to engage our services, our team will work closely with you and other loved ones to collect a family history and any other collateral information that would benefit the team’s understanding of the present situation. Based on the service being provided, this history will guide our clinical team’s efforts to begin planning an intervention, navigate treatment placement options, identify an appropriate transporter or therapeutic companion, etc.

Our team can begin collecting a history and identifying dates for an intervention as soon as the contract is signed. Depending on the situation, presenting circumstances, and needs, the turnaround time can be in as little as 2 hours, however in most cases within 24 hours.

Recovery companions offer guidance, mentorship, and companionship to clients who are in recovery from drugs and alcohol and/or who are facing mental health challenges. Our companions either live in-home with clients for a period of time and provide structure and companionship or arrive for a structured period of time each day. All companions are available 24/7 for support and the length of time that a companion stays with your loved one varies depending on client needs. Some companions remain with clients for years, while others simply stay a few weeks or months. Companionship in this capacity will evolve as your loved one progresses. Many of our former clients have remained connected to us even if by way of a quick message or call to say hello.